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Mental health first aid courses

Help your workplace understand mental health and support people with confidence.

Compare three Qualsafe qualifications, from a short awareness course to training for a workplace mental health first-aider role.

A group of learners at Skills Training Group
Qualsafe Awards

Qualifications awarded by Qualsafe
Choose the training that fits your role.

Skills Training Group customer reviews

Choose the right level for your role

Choose the course that matches your role. The lower levels are not prerequisites for Level 3.

Level 1 · Build awareness

Mental health awareness

A short introduction for employees who want to understand mental health and help reduce stigma at work.

Duration
3 hours · 3 guided hours
Delivery
Ask about delivery options
Minimum age
16 years
Awarded byQualsafe Awards

£118.80including VAT, per person
£99 + VAT

Level 2 · Understand and support

Understanding mental health

A one-day course covering mental health conditions, supportive conversations and where to find appropriate help.

Duration
1 day · 7 guided hours
Delivery
Ask about delivery options
Minimum age
16 years
Awarded byQualsafe Awards

£216including VAT, per person
£180 + VAT

Level 3 has scheduled live online classes. For Levels 1 and 2, ask our team about the next dates and delivery options. Prices are per learner; contact us about training a group.

What our mental health learners say

Selected excerpts from mental health first aid course reviews on Trustpilot.

VictoriaDate of experience:

5 out of 5

Stephen who delivered the 2-day online course was extremely knowledgeable, the session was well paced, thought-provoking, interactive and engaging.

Read the full review on Trustpilot

Steffi GDate of experience:

5 out of 5

He created a safe, supportive environment where everyone felt comfortable contributing, even when discussing difficult topics.

Read the full review on Trustpilot

Mr Phil NewellDate of experience:

5 out of 5

Stephen was an amazing facilitator and the booking process was simple too.

Read the full review on Trustpilot

Awareness, understanding or first aid?

Compare the purpose of each mental health qualification
CourseBest suited toWhat it prepares you for
Level 1
3 hours
Employees and teams taking a first step in understanding workplace mental health.Awareness and understanding; not the workplace mental health first-aider qualification.
Level 2
1 day
Employees, supervisors and managers who want to understand mental health and offer initial support.Understanding and initial support; choose Level 3 for the workplace first-aider qualification.
Level 3
2 days
People preparing for a workplace mental health first-aider role, including managers, HR teams and nominated employees.The workplace mental health first-aider qualification in this course range.

What does mental health first aid involve?

Mental health first aid means offering initial support to someone who may be experiencing mental ill health or distress. Training develops listening skills, awareness of possible warning signs and knowledge of appropriate sources of help.

A workplace mental health first aider supports and signposts. They do not diagnose conditions, provide counselling or replace professional healthcare.

Our Level 3 course is designed for this workplace role. Levels 1 and 2 offer shorter options for building awareness and understanding.

Support that fits into your workplace

  • Approach conversations with care and without judgement.
  • Understand the boundaries and responsibilities of the support role.
  • Know when further or urgent help is needed.
  • Work alongside your employer’s wider wellbeing arrangements.

Planning mental health training for your team?

Start with what each person needs to do. General awareness for a whole team may call for a different course from training nominated mental health first aiders.

Tell us your team size, the roles you want to support and your preferred dates. We can help you compare the levels and confirm available delivery options.

Before arranging training

  • Identify who needs general awareness and who will offer support.
  • Agree how the role connects with managers, HR and existing support services.
  • Make time for the training and ongoing support of your first aiders.
  • Use your workplace needs assessment to inform the plan.

Questions about mental health training

Which course should I choose to become a workplace mental health first aider?

Choose the Level 3 Award in Mental Health First Aid in the Workplace. Within this three-course range, Level 1 introduces awareness and Level 2 develops understanding and initial-support skills.

Can I take a mental health first aid course online?

Yes. Our Level 3 course runs live online via Zoom over two days, with an instructor and up to eight learners. It involves scheduled classes and an invigilated assessment. Ask our team about the current delivery options for Levels 1 and 2.

Are these Qualsafe or MHFA England qualifications?

These courses lead to qualifications awarded by Qualsafe Awards. They are not MHFA England-branded courses. The full qualification name and assessment details are shown on each course page.

How long do the qualifications last?

Level 1 has no mandatory requalification requirement, although Qualsafe recommends refreshing training every three years. Levels 2 and 3 are valid for three years and should be renewed before expiry.

Do employers have to appoint a mental health first aider?

There is no blanket requirement for every employer to appoint someone with that title. HSE advises employers to consider mental health in their first-aid needs assessment and choose suitable support and training. Employers also have a duty to assess and act on work-related stress risks. Training is one part of that wider approach.

HSE guidance for employers · Work-related stress responsibilities

Do I need previous training?

No lower-level mental health qualification is required. Level 1 and Level 2 learners must be at least 16 on the first day; Level 3 learners must be at least 18. Contact us before booking to discuss learning or assessment support.

Keep learning about workplace wellbeing

Explore our mental health guidance and resources, or compare our wider range of first aid courses.