Questions about mental health training
Which course should I choose to become a workplace mental health first aider?
Choose the Level 3 Award in Mental Health First Aid in the Workplace. Within this three-course range, Level 1 introduces awareness and Level 2 develops understanding and initial-support skills.
Can I take a mental health first aid course online?
Yes. Our Level 3 course runs live online via Zoom over two days, with an instructor and up to eight learners. It involves scheduled classes and an invigilated assessment. Ask our team about the current delivery options for Levels 1 and 2.
Are these Qualsafe or MHFA England qualifications?
These courses lead to qualifications awarded by Qualsafe Awards. They are not MHFA England-branded courses. The full qualification name and assessment details are shown on each course page.
How long do the qualifications last?
Level 1 has no mandatory requalification requirement, although Qualsafe recommends refreshing training every three years. Levels 2 and 3 are valid for three years and should be renewed before expiry.
Do employers have to appoint a mental health first aider?
There is no blanket requirement for every employer to appoint someone with that title. HSE advises employers to consider mental health in their first-aid needs assessment and choose suitable support and training. Employers also have a duty to assess and act on work-related stress risks. Training is one part of that wider approach.
HSE guidance for employers · Work-related stress responsibilities
Do I need previous training?
No lower-level mental health qualification is required. Level 1 and Level 2 learners must be at least 16 on the first day; Level 3 learners must be at least 18. Contact us before booking to discuss learning or assessment support.